We have over 50 Training & Development programs that produce Results, which can be Applied Immediately and make a real Difference to your organisation maximising the Return On Your Investment.

 A recent study showed that......

A 10% increase in spending for work force training and development resulted in an 8½% increase in productivity whereas a similar increase in capital expenditures resulted in only a 3.8% increase in productivity according to a study of 3,200 USA companies conducted by Robert Zemsky & Susan Shaman of the University of Pennsylvania

All our training courses come with the following:

1. Student handouts and workbooks

2. They can be customized to suite your team and business

3. All have a follow up process to make sure the return on your training investment and desired outcomes are achieved.

Here a few examples from our extensive range of programs

1. Create more Sales through Strategic Relationships
2. How to overcome objections and Get the Sale
3. Learn the sales skills that will help you achieve your Goals
4. Become the Leader your Business needs
5. Grow your Business today with Low Cost effective Marketing and Sales
6. Team Building: Learn how to build High Perforamance Teams
7. Learn how to hire the Best People for your Team
8. How to Lead and Manage your Team for Higher Productivity and Performance

1. Creating more Sales through Strategic Relationships

No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.

How You will Benefit:

• Learn the secrets to being a friend in sales
• Identify strategies for building strategic sales relationships and finding personal fulfilment in the process
• Enjoy more sales success

2. How to overcome objections and Get the Sale

If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one day workshop will help you plan, prepare, and execute proposals and presentations that address customer concerns, reduce the number of objections you encounter, and improve your batting average at closing the sale.

How You Will Benefit:

• Identify the steps you can take to build your credibility.
• Identify the objections that you encounter most frequently.
• Develop appropriate responses when prospective buyers throw you a curve.
• Learn ways to disarm objections with proven rebuttals that get the sale back on track.
• Learn how to recognize when a prospect is ready to buy.
• Discuss how working with your sales team can help you succeed.

3. Learn the Sales skills that will help you achieve your Goals

It’s no secret that selling has changed in recent years. We are all working harder, with more responsibilities. High pressure selling is no longer effective. Customers want involvement. They want to be recognized and listened to. And they don’t want you to forget them once the sale is made. Two key objectives of this one day workshop are to help employees feel more comfortable and skilled in selling to their customers and to help them identify and address some of their customer service challenges.

How You will Benefit:

• Understand a wonderful paradox: helping other people get what they want gives us more of what we want.

• Use goal-setting techniques as a way to focus on what you want to accomplish and develop strategies for getting there.

• Recognize the difference between features and benefits of products and services.

• Identify and be able to better present the competitive strengths of your products and services, so that you can be proactive in handling objections and more successful at asking for the business.

• Use different types of selling for different situations.

• Identify ways to find new clients and network effectively.

4. Become the Leader your Business needs

 

 This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.

How You will Benefit:

• Identify your leadership profile and explore how you can use this knowledge to create your own future
• Assess your leadership competencies and learn how you can develop your strengths
• Identify those additional skills and tools that can make you a better leader
• Develop your ability to influence and communicate with others
• Become a better problem-solver and decision-maker
• Discover how you can prepare for and embrace the forces of change
• Create a strategy to actively use these skills back in the workplace

5. Grow your Business today with low cost effective Marekting and Sales

A small marketing budget doesn’t mean you can’t meet your goals and business objectives – you just have to be more creative in your marketing tactics. This one-day workshop will show you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your company’s image, and build your bottom line.

How You Will Benefit:

• Recognize what we mean by the term “marketing.”
• Discover how to use low-cost publicity to get your name known.
• Know how to develop a marketing plan and a marketing campaign.
• Use your time rather than your money to market your company effectively.
• Understand how to perform a SWOT analysis.

6. Team Building:Learn how to build High Performance Teams

Your success as a manager can often depend on how well your team operates.  How are their problem-solving skills? Are they enthusiastic and motivated to do their best?  Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual team members, this workshop is a practical look at current leadership practices that work.

How You Will Benefit

• Identify different types of teams.
• Build teamwork by recognizing and tapping into the twelve characteristics of an effective team.
• Promote trust and rapport by exploring your team player style and how it impacts on group dynamics.
• Recognize the key elements that move a team from involvement to empowerment and how to give these elements to your team.
• Develop strategies for dealing with team conflict and common situations.
• Understand how action planning and analysis tools can help your team perform better.

7. Learn how to Hire the Best People for your Team

This workshop concentrates on the pre-interview preparation; developing questions and their value; the interview techniques that get specific, behavior-based examples of past performance; and the strategies that follow through on this process. This workshop takes the behavioral interview even further with a discussion of communication techniques and the use of other types of interview questions.

How You will Benefit:

• Recognize the costs incurred by an organization when a wrong hiring decision is made.
• Develop a fair and consistent interviewing process for selecting employees.
• Prepare better job advertisements and use a variety of markets.
• Be able to develop a job analysis and position profile.
• Use traditional, behavioral, achievement oriented, holistic, and situational interview questions.
• Enhance communication skills that are essential for a skilled recruiter.
• Effectively interview difficult applicants.
• Check references more effectively.
• Understand the basic employment and human rights laws that can affect the hiring process.

8. How to Lead and Manage your Team for Higher Productivity and Performance

Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This one-day workshop will give you some of those skills.

How You Will Benefit:

• Understand the role of goal setting in performance management.
• Have tools to help your employees set and achieve goals.
• Have a three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
• Have a better knowledge of motivational tools and techniques.